Before You Arrive at Beaches Turks & Caicos

From the moment you arrive at Beaches Turks & Caicos, you'll find yourself surrounded by beauty and immersed in the warm hospitality the island is known for. And while you'll find everything you need at your fingertips, if it's not there, all you need to do is ask your butler, concierge or the front desk. But before you arrive on the island you might find the information below helpful to ensure your Turks & Caicos holiday runs smoothly.

Arrivals

Upon arrival look for the Beaches desk conveniently located right outside the Immigration and Customs area. Your complimentary transfer to and from the resort will be arranged by Beaches.

Included Airport Transfers

Climb aboard your air-conditioned bus and enjoy your included roundtrip airport transfer from the airport to Beaches Turks & Caicos. It's a 15 minute ride to the resort, so sit back, relax and enjoy the magnificent scenery.

BUTLER GUESTS

If you have booked a butler-level room category, you can expect unimaginably supreme standard of service and luxury. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, click here. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.

Baby Sitting services

During operating hours, Kids Club is complimentary to all guests. After-hours baby-sitting services are offered at an hourly charge and a reservation must be made in advance. Charges will be placed on guest's room account. If there are more than three children, an additional nanny will be assigned to the family at an additional cost.

Departure tax

In most cases, the mandatory departure tax is already included in the price of your ticket. Otherwise, a departure tax is to be paid in cash upon leaving the airport if not included in airline ticket.

Private car services

One-way or round-trip private car service from the airport to Beaches Turks & Caicos Resort & Spa is available at an additional cost. Please contact us or our travel agent to make prior arrangements.

TIPS AND GRATUITIES

Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler or Spa therapist, it will be greatly appreciated but under no circumstance will a tip be required or solicited.

CHECK-IN / CHECK-OUTS

If you arrive before check-in, we'll hold your luggage so you can begin your holiday right away. Check-out time is 11:00 a.m. If your flight departs later, you can leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.

VISA & PASSPORT REQUIREMENTS

All travellers will require a valid passport. Please check for any other necessary visa or documentation requirements.

CHARGE IT

Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. You should bring a major credit card for these purchases as all Beaches are cashless resorts. We accept VISA®, MasterCard®, American Express®, Discover Card® and Traveller's cheques.

MEDICAL STAFF

There is a Registered Nurse on the premises with daily office hours, his/her services are included. A qualified physician is on call 24 hours a day for emergencies but his/her services are not included. If there is any prior medical history, medication that is needed or present illness Beaches should be aware of, please notify is prior to your arrival.

CURRENCY

There are exchange bureaus at Beaches Turks & Caicos. The U.S. Dollar is the legal tender in Turks & Caicos. Most merchants do accept traveller's cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.

PHYSICALLY CHALLENGED

Beaches will try to accommodate the special needs of guests to the best of our abilities and can provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call for details or view our accessibility guide.

SAFE DEPOSIT BOXES

Safe deposit boxes are included in every room. Guests with jewellery and/or cash are advised to store all valuables in safe deposit boxes as Beaches cannot be held responsible.

GIFT SHOPS

Beaches Turks & Caicos Resort & Spa has a giftshop featuring souvernirs, gifts, perfumes, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Cash is not accepted at our giftshops, but we accept all major credit cards as well as traveller's cheques.

DRESS CODE

Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants).

LAUNDRY AND DRY CLEANING

Beaches provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.

WI-FI COVERAGE AND INTERNET ACCESS

Stay connected with home, the office and each other when you come to Beaches Turks & Caicos Resort & Spa. Most public areas of this resort and all of the rooms, have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network. You can connect as many devices as you wish.

WHAT TO BRING

Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length trousers and collared shirts; the dress code is listed under each restaurant description.

AVERAGE TEMPERATURES

Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C. Don't forget to pack plenty of sun-screen and to apply it at least 20 minutes before hitting the beach. The little ones are specially sensitive to the sun. Consider bringing UV protective beachwear (also available at our giftshop.)

SCUBA DIVING

Top-of-the-line equipment for scuba diving is included; however, you're welcome to bring your own. You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.

ELECTRIC CURRENT

110-120 volts, 60 cycles in Turks & Caicos, so all guests from the U.S. will be able to use their adapters. And don't worry about bringing your hair dryers; they're already provided in every room.

SPECIAL REQUESTS

Specials requests such as special diets, food allergies, adjoning rooms, etc. are gladly accepted. Please contact us for details. Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by contacting us.

We celebrate memorable moments

Colombian Emeralds International a leader in luxury travel retail for 40 years, offers an award-winning customer service experience, along with the finest gemstone jewellery and watches at Tax and Duty Free prices. Take advantage of our convenient location on the resort property.

Beaches MOBILE EXPERIENCE

Stay connected with the latest offers and promotions on property, browse resort experiences and island excursions, make balance payments, and access your Sandals Select account on the newly upgraded resort app.
Available on iPhone and Android.

SANDALS FOUNDATION

The Sandals Foundation is dedicated to working closely with neighbours, civic leaders, employees, travellers and partners to harness resources, energy, skills and passion in our lasting commitment to the Caribbean. Learn how you can give back through programmes like Pack for a Purpose®, Reading Road Trip and more.